8. Contact Form
Have a question or need help? Fill out the contact form below, and we’ll get back to you as soon as possible:
CONTACT US
We’d love to hear from you! Whether you have questions, need a bit of help, or just want to share your thoughts, our friendly team is here to support you. Check out the options below to get in touch with us!
1. Frequently Asked Questions (FAQ)
Before reaching out, check our [FAQ page]. You’ll likely find the answer you need! From shipping and returns to product details, our FAQ addresses the most common inquiries.
2. Office Hours
Our customer service team is here for you during the following hours:
- Monday - Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 12:00 PM
- Sunday & Public Holidays: Closed If you reach out outside of these hours, we’ll respond on the next business day.
3. Social Media
Stay connected with us on social media for the latest updates, exciting promotions, and fun pet content:
- Facebook: [Your Facebook Handle]
- Instagram: [Your Instagram Handle]
- Twitter/X: [Your Twitter Handle]
- TikTok: [Your TikTok Handle]
Feel free to send us a direct message - we’ll respond quickly! Plus, we love to see your pets enjoying their water adventures, so don’t forget to tag us for a chance to be featured!
4. Collaborations and Wholesale Inquiries
Looking to partner with us or place a bulk order? We’re excited to hear from you! Whether you’re a pet store, groomer, or organizing a pet event, we’re open to collaboration. Email us at support.info@woofworks.co.za with the details of your request, and our team will provide you with the information you need.
5. Customer Feedback
Your feedback is invaluable to us as we continually strive to enhance your experience. Whether you have suggestions, compliments, or concerns, reach out, we are always eager to listen. Your input drives our growth and helps us serve you better.
6. Response Time
We commit to responding to all inquiries within 24 - 48 hours on business days. During peak times, responses may take a bit longer, but rest assured, we’ll get back to you promptly.
7. Store Newsletter
Stay in the loop! Sign up for our newsletter to enjoy:
- Exclusive discounts and promotions.
- First access to new product launches.
- Tips for keeping your furry friends happy and hydrated. Join our community of passionate pet lovers, don’t miss a thing!
Contact form
Thank You for Choosing Us!
We’re so glad to have you as part of our community of dog lovers. At Woof Works we’re passionate about creating memorable experiences for you and your pets. Let us know how we can help make your journey even more special!